Cookie Policy
Last Updated: 14 April 2025
This page explains how Promptly uses cookies on this website, what data they collect, and how you can manage your preferences.
What Are Cookies
Cookies are small text files that a website stores on your device when you visit. They are widely used to make sites work correctly and to provide information to site owners about how their pages are being used.
They do not contain executable code and cannot access other data on your device. When you return to a site, your browser sends the relevant cookies back, allowing the site to recognise your session or recall preferences you have set.
Cookie Types We Use
Essential Cookies
always active
These cookies are required for the site to function. They handle session continuity, form security tokens, and similar core operations. They cannot be disabled.
Examples: session identifier, CSRF protection token, consent record
Analytics Cookies
optional
These cookies help us understand how visitors use the site — which pages are viewed and how long people spend on them. The data is aggregated and does not identify individuals.
Examples: page view count, session duration, navigation paths
Marketing Cookies
optional
These cookies track activity across websites so that advertising networks can show you relevant content. Disabling them will not remove ads, but those ads will be less tailored to your browsing.
Examples: ad click tracking, remarketing identifiers
Preference Cookies
optional
These cookies remember settings you have chosen, such as language or region, so you do not need to reconfigure them on each visit.
Examples: display language, region selection
Third-Party Cookies
Some functionality on this site uses services operated by third parties. These services may set their own cookies, subject to their own privacy policies:
- Google Analytics — aggregated traffic and behaviour reporting. Subject to Google's privacy policy.
- Social media platforms — if you interact with share or embed buttons, those platforms may set their own cookies.
- Advertising networks — if marketing cookies are enabled, ad network identifiers may be stored on your device.
Cookie Duration
Session Cookies
Stored only while your browser is open. They are deleted automatically when you close the tab or browser window. Typically used for form tokens and navigation state.
Persistent Cookies
Remain on your device until they expire or you delete them. Expiry periods vary: consent records are stored for up to 12 months; analytics identifiers typically expire after 26 months.
Managing Cookies in Your Browser
You can control cookies directly through your browser settings. Note that disabling certain cookies may affect how some parts of this site work.
Google Chrome
1. Open Chrome and click the three-dot menu in the top-right corner.
2. Select Settings, then Privacy and security.
3. Click Cookies and other site data.
4. Choose your preferred option: block all, block third-party, or manage by site.
5. To delete existing cookies, click See all site data and permissions and remove as needed.
Mozilla Firefox
1. Open Firefox and click the menu icon (≡) in the top-right corner.
2. Go to Settings, then Privacy & Security.
3. Under Enhanced Tracking Protection, choose Standard, Strict, or Custom.
4. To clear cookies, scroll to Cookies and Site Data and click Clear Data.
5. To manage per-site exceptions, click Manage Exceptions.
Apple Safari
1. On macOS: open Safari and go to Safari > Preferences > Privacy.
2. Choose whether to block all cookies or block cross-site cookies.
3. To view or remove stored cookies, click Manage Website Data.
4. On iOS: go to Settings > Safari > Privacy & Security.
5. Enable Block All Cookies if you want to prevent all storage.
Microsoft Edge
1. Open Edge and click the three-dot menu in the top-right corner.
2. Go to Settings > Cookies and site permissions > Cookies and site data.
3. Toggle Block third-party cookies on or off as preferred.
4. To remove existing cookies, click See all cookies and site data.
5. You can set per-site allow or block rules using the Allow and Block lists.
Mobile browsers: access cookie settings through your device's main settings app under the browser section, or within the browser's in-app settings menu.
Your Rights and Controls
Withdraw consent at any time. You can change your cookie preferences using the toggles above or by clearing your browser's stored data for this site. Your previous consent will be overwritten.
Access to stored data. You can inspect what this site has stored in your browser by opening your browser's developer tools and checking the localStorage and cookies sections.
Effect of disabling optional cookies. Disabling analytics and preference cookies will not prevent you from using the site. Some settings may not persist between visits if preference cookies are off.
Contact us. For any questions about how we use cookies, write to [email protected]. We aim to respond within five working days.